Software Support

SOFTWARE SUPPORT

Ovitas software support keeps your systems running smoothly

To be successful in the long run, your document management program needs to change as your business needs evolve. And so should your document management system. Ovitas provides you with the support you need to keep your document management processes and ELO software up-to-date with your changing business needs

Assurance your business needs

You don’t necessarily need support services, of course, until you do. Ovitas support services for ELO cover all ELO software and modules and integrations, including interfaces with your ERP, accounting or other back office system. Ovitas keeps your ELO software running and your mind at ease.

HELP DESK

Have a question? Can’t find something? No matter how well you’re trained or how good the documentation, sometimes you just need to talk to the experts to save time (and money!). Our certified ELO team is ready to answer your questions quickly and comprehensively.

PROCESS AND FORM DESIGN

Now that you’ve used ELO for a while, you can see how it can improve other business processes. If you don’t have the expertise in house, we can help you design or update workflows and forms so you can make your business even more efficient.

TRAINING

Whether you’ve got new employees or you’re ready to use new ELO functionality, we can get you the training you need to be successful. Either online or onsite, Ovitas will pass on the knowledge your team needs to be successful.

UPGRADE SUPPORT

Upgrades are pretty straightforward…usually. If you have a small team or a complex installation, then consider Ovitas for upgrade support services. We test your ELO software in your environment with your configuration to make sure it all goes smoothly.